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If you’re looking to return your order for whatever reason, HerbWorks UK is here to help!
We are proud to manufacture the best quality products. If you are not satisfied with your purchase, we offer a money back guarantee for our customers!
We offer free returns within 30 days of receiving your order. You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
We will make the reimbursement without undue delay and not later than:
We will make your reimbursement to the original payment method.
We will refund postage costs to return an item where an item needs to be returned due to an error on our part. For example, if we sent you the wrong item or it was damaged/faulty.
We will not refund postage costs to return items which are unwanted by yourself. These postage costs will need to be covered by you.
We will not refund postage costs to return an item due to finding no reported damage/fault after we have examined/tested the said item.
Please visit our Contact Us page to get in touch.
This Returns Policy was last updated on 17/01/2021.